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Last updated: 7 Oct 2022

Privacy Policy

1. Phelix approach to privacy

1.1 We operate a service which allows you to import, and validate your design using our website located at https://phelix.co (the “Service”).

1.2 We appreciate your interest in our Service. Privacy protection is very important to us and we are committed to protecting you and respecting your privacy. This privacy policy sets out information about how we collect, store, process, transfer, share and use data that identifies or is associated with you when providing our Service (hereinafter “personal information”).

1.3 The Service is operated by PHELIX.DESIGN LIMITED (“Phelix”, “we”, “our” or “us”) and we act as a data controller in relation to the personal information we hold about you. Our registered address is 25 Plantation Road, Faversham, Kent ME13 8QY, England.

2. Our role in relation to your personal information

2.1 We process two broad categories of personal information when you access the Service:

  • your personal information as a customer (or potential customer) of the Service, or as a visitor to our website (hereinafter “Customer Data”); and
  • your personal information that we received from a customer who signed you up as a tester on the Service (hereinafter “Tester Data”).

2.2 For the purposes of data protection laws, we act as: (i) the controller of Customer Data, but as (ii) a processor of Tester Data (acting on behalf of the customer who provided your personal information to us in the first place). A controller decides why and how to process personal information. A processor processes personal information on behalf of a controller based on the controller’s instructions.

3. Personal information we collect about you and how we use it

Customer Data

3.1 We collect Customer Data about you when you voluntarily submit such data directly to us through our Service. This can include information you provide to us when you register with us, edit your profile, uploaded content, purchase services, correspond with us, respond to a survey, enter a promotion or use some other feature of our Service.

3.2 At various places on our site you may be requested to enter certain personal information. Personal information that must be provided in order to use the requested services will be indicated at the time of collection. If you choose not to provide this personal information, we may not be able to provide some or all of the features and functionalities of the Service to you or respond to your other requests. Other personal information that you are not required to provide in order to receive our services may be voluntarily given and you are free to decide not to give such personal information.

3.3 The annexes sets out the categories of Customer Data we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal information and the recipients of the personal information. Please also refer to the section titled ‘Cookies and similar technologies’ below.

3.4 We also automatically collect Customer Data indirectly about how you access and use the Service and information about the device you use to access the Service.

3.5 We may link or combine the Customer Data we collect directly from you and the Customer Data we collect automatically from you. This allows us to provide you with a personalised experience regardless of how you interact with us.

3.6 We may anonymise and aggregate any of the Customer Data we collect about you (so that it does not directly identify you). We may use such anonymised information for purposes that include testing our IT systems, research, data analysis, improving our site and developing new products and features.

3.2 At various places on our site you may be requested to enter certain personal information. Personal information that must be provided in order to use the requested services will be indicated at the time of collection. If you choose not to provide this personal information, we may not be able to provide some or all of the features and functionalities of the Service to you or respond to your other requests. Other personal information that you are not required to provide in order to receive our services may be voluntarily given and you are free to decide not to give such personal information.